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Help Center

Help Center

Your Questions Answered.

Whether you’re just getting started or need assistance with advanced features, we’re here to help. Explore guides, FAQs, and troubleshooting tips to make the most of Unitab and simplify your workflow.

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Getting Started

1. Account Setup

To create an account on Unitab, go to our website and click “Sign Up.” Follow the prompts to enter your information, verify your email, and set your password. Once verified, you’ll be able to log in and customize your dashboard settings, including notification preferences and theme.

Product Features

4. Unitab Web

Unitab Web is your central hub for managing and organizing files across all connected cloud storages. With drag-and-drop functionality, you can seamlessly move files between cloud storages in split-view, and manage your assets in one unified view. The advanced search tool helps you locate files quickly.

Managing Files and Folders

7. File Organization

Unitab makes organizing files simple. To create a folder, right-click in any section of Unitab Web and select “New Folder.” You can drag and drop files into folders, rename files by right-clicking and selecting “Rename,” and move files across platforms by dragging them between storage connections. Use folders and subfolders to keep your assets well-structured.

Integrations and Compatibility

10. App Integrations

Unitab Addons integrate with widely used applications like Adobe Creative Suite and Microsoft Office, allowing you to access your files directly within these apps. To install an Addon, go to “Settings” > “App Integrations” in Unitab and select the app you want to link. Follow the installation instructions provided. Once installed, you’ll see the Unitab icon in your app’s toolbar, enabling you to import, export, and manage files without leaving the app.

Integrations and Compatibility

13. App Integrations

Unitab Addons integrate with widely used applications like Adobe Creative Suite and Microsoft Office, allowing you to access your files directly within these apps. To install an Addon, go to “Settings” > “App Integrations” in Unitab and select the app you want to link. Follow the installation instructions provided. Once installed, you’ll see the Unitab icon in your app’s toolbar, enabling you to import, export, and manage files without leaving the app.

Account and Billing

16. Subscription Plans

Unitab offers various subscription plans to meet different needs, from freelancers to small teams. You can view and compare plans under “Account” > “Subscription Plans” on the dashboard. Each plan provides access to core Unitab features, with additional capabilities like increased storage connections or advanced integrations available in higher-tier plans.

Troubleshooting

19. Common Issues

If you’re experiencing login problems, file sync delays, or connectivity issues, try refreshing the page, clearing your browser’s cache, or restarting your device. For ongoing issues, check that you’re using the latest version of Unitab and your browser. Our system status page, accessible from the Help Center, provides updates on any service interruptions.

Security and Privacy

22. Data Security

Unitab is committed to keeping your data secure. We use advanced encryption for data both in transit and at rest, ensuring that files and information remain private and protected. Our infrastructure is hosted on secure servers that meet industry standards for data security and comply with relevant regulations.

Advanced Tips and Best Practices

25. Optimizing Workflow

To make the most of Unitab, consider setting up a custom folder structure that aligns with your project needs. Use clear naming conventions and tags to quickly locate files, and create shortcuts for frequently accessed folders. Unitab’s search and drag-and-drop features allow you to move files effortlessly within this structure.